PRIVACY POLICY
Pinnacle Money (UK) Ltd
Effective Date: 05/05/2026
Last Updated: 05/05/2026
1. Introduction
Pinnacle Money (UK) Ltd (“we”, “us”, “our”) is committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, store, and protect your personal data when you visit our website or engage with our services, in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Who We Are
Pinnacle Money (UK) Ltd is a UK-based investment company.
Registered Address: 20 Wenlock Road London England N1 7GU
Company Number: 15974145
Email: Samuel@pinnaclemoney.co
We act as the data controller of your personal data.
3. Information We Collect
We may collect and process the following types of personal data:
Information you provide directly
Name
Email address
Phone number
Country of residence
Financial information (where relevant to investment suitability)
Any information submitted via contact forms or correspondence
Information collected automatically
IP address
Browser type and version
Pages visited and time spent on site
Device and usage data
Sensitive data
We do not intentionally collect sensitive personal data unless required for regulatory or compliance purposes, and only with appropriate safeguards.
4. How We Use Your Information
We use your personal data to:
Respond to enquiries and provide information about our services
Assess suitability for investment opportunities
Provide and manage our services
Comply with legal and regulatory obligations (e.g. AML/KYC checks)
Improve our website and user experience
Communicate with you about relevant opportunities (where permitted)
5. Legal Basis for Processing
We process your personal data under the following lawful bases:
Consent – where you have given clear permission
Contract – where processing is necessary for a service you request
Legal obligation – to comply with UK laws and regulations
Legitimate interests – to operate and improve our business, provided your rights are not overridden
6. Sharing Your Information
We may share your personal data with:
Professional advisors (legal, financial, compliance)
Regulatory authorities where required
Third-party service providers (e.g. IT, hosting, analytics)
Investment partners where relevant and appropriate
All third parties are required to respect the security and confidentiality of your data.
7. International Transfers
As we work with international clients, your data may be transferred outside the UK.
Where this occurs, we ensure appropriate safeguards are in place, such as:
Adequacy regulations
Standard contractual clauses
Secure data handling practices
8. Data Retention
We retain personal data only for as long as necessary to:
Fulfil the purposes for which it was collected
Meet legal, regulatory, and compliance requirements
Retention periods will vary depending on the nature of the data and obligations.
9. Your Rights
Under UK data protection law, you have the right to:
Access your personal data
Request correction of inaccurate data
Request erasure (“right to be forgotten”)
Restrict or object to processing
Request data portability
Withdraw consent at any time
To exercise your rights, contact us at: Samuel@pinnaclemoney.co
10. Data Security
We implement appropriate technical and organisational measures to protect your data against:
Unauthorised access
Loss or misuse
Alteration or disclosure
11. Cookies
Our website may use cookies to enhance user experience and analyse site traffic.
You can control or disable cookies through your browser settings. For more information, please refer to our Cookie Policy.
12. Third-Party Links
Our website may contain links to external sites. We are not responsible for the privacy practices of those websites.
13. Complaints
If you have concerns about how we handle your data, please contact us first.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk
14. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.